Legal Documents

Abd99's Privacy Policy — Your Data Is Our Responsibility

Abd99 takes the privacy of your personal information very seriously. This policy explains what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
SSL Encryption All Data Is Secure
No Third Parties Data Is Never Sold
User Controls Delete Anytime
GDPR Compliant International Standards
Key Aspects of the Privacy Policy

Minimal Data Collection

Abd99 only collects information that is necessary to provide its services. We never ask for data that is excessive or irrelevant.

Advanced Cybersecurity

All your data is protected with 256-bit SSL encryption. Regular security audits are conducted and unauthorized access is prevented.

Obtaining Explicit Consent

Your explicit consent is obtained before your data is used, and you can withdraw that consent at any time.

Right to Erasure

After your account is closed, you may request that all personal data be deleted within the designated timeframe.

Never Sold to Third Parties

Abd99 never sells, rents, or exchanges your personal information. Your data stays within abd99's services only.

A Transparent Policy in Bengali

Abd99's Privacy Policy is written in Bengali so every user in Bangladesh can understand it with ease.

1 Introduction

Abd99 is a trusted online betting and gaming platform in Bangladesh. We believe that every user's privacy is a fundamental right. From the moment you create an account to every transaction you make, protecting your personal information is one of our core responsibilities.

This Privacy Policy clearly sets out what data we collect, why we collect it, how long we retain it, and how we keep it secure. It is compliant with international GDPR standards and local digital security regulations. By using any abd99 service, you are deemed to have accepted this Privacy Policy.

Our Privacy Policy may be updated from time to time. If significant changes are made, you will be notified via your registered email or through a notice on the platform. We recommend checking this page regularly.

This Privacy Policy applies to the abd99 website, mobile app, and all other digital services.

2 Types of Data Collected

Abd99 only collects information that is strictly necessary to provide our services. Below is a detailed breakdown of the types of data we collect and the circumstances in which we collect it.

Data Type Example When It Is Collected
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Email address, mobile number When Creating an Account
Financial Information BKash/Nagad number, bank account details During Deposits & Withdrawals
Device Information IP address, browser, operating system Automatically while using the platform
Activity Data Betting history, game logs, transaction records Automatically at every session
Cookies & Tracking Session cookies, preference cookies While Browsing the Website

Abd99 never stores your password in plain text. Passwords are always hashed using one-way encryption, meaning even our staff cannot view them.

3 Purpose of Data Collection

Abd99 uses collected data for specific, limited purposes only. Information is never used beyond its stated purpose. The primary purposes are outlined below:

  • Account Management: For registration, login, password reset, and profile updates.
  • Identity Verification (KYC): To comply with anti-money laundering policies and ensure secure transactions.
  • Payment Processing: To process deposits and withdrawals securely.
  • Service Improvement: To analyze platform performance and improve the user experience.
  • Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Contact: For important notices, transaction confirmations, and customer support.
  • Promotional Communications: To send offers and updates only to users who have given their consent.
  • Legal Obligations: To meet regulatory requirements and fulfil legal obligations.
You can unsubscribe from abd99 marketing emails at any time — either through your profile settings or via the unsubscribe link at the bottom of any email.

4 Data Storage & Security

Abd99 stores your data on secure, encrypted servers located in world-class data centers with 24/7 physical and digital security measures in place. All data transfers are protected using 256-bit TLS encryption.

How long data is retained depends on its type and applicable legal requirements. Financial and transaction records are generally kept for five years after account closure, as required under AML regulations. Personal identity information is deleted once it is no longer needed.

  • HTTPS protocol is mandatory for all server connections
  • Regular penetration testing and security audits are conducted
  • Two-factor authentication (2FA) is available
  • Staff access to data is restricted on a need-to-know basis
  • In the event of a data breach, affected users will be notified within 72 hours.
Use a strong password to keep your account secure, and never share it with anyone. abd99 will never ask for your password by phone or email.

5 Cookie Policy

The abd99 website uses cookies. Cookies are small data files stored in your browser, used to enhance your browsing experience and ensure the site functions properly.

Abd99 uses three types of cookies — essential cookies (required to keep the site running), functionality cookies (to remember your preferences), and analytics cookies (to understand traffic patterns and usage behavior). abd99 does not use third-party advertising cookies.

  • Essential Cookies: Login sessions, security tokens — these cannot be disabled.
  • Functional Cookies: Language preferences, theme settings — you can turn these off at any time.
  • Analytics Cookies: Page views, click tracking — not used without your consent.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

6 Sharing Information with Third Parties

Abd99 never sells or rents your personal data. However, limited information may be shared with trusted partners where necessary to deliver our services. All such partners are required to uphold the same privacy standards as abd99.

  • Payment Processors: bKash, Nagad, and bank gateways are used to process transactions.
  • Identity Verification Service: To complete the KYC process.
  • Cloud Service Provider: For data hosting and backup purposes.
  • Game Provider: To ensure fair play on third-party game platforms.
  • Law Enforcement Agencies: When required by a court order or legal obligation.

Your explicit consent will be obtained before sharing your information with any third party outside of these defined categories.

For international data transfers, abd99 ensures that adequate data protection laws are in place in the destination country.

7 User Rights

Under abd99's Privacy Policy, you have a number of important rights. We respect these rights and do our best to fulfill them as promptly as possible.

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You can request corrections to any information that is inaccurate or incomplete.

Right to Erasure

You may request the deletion of your personal data under certain conditions.

Right to Restrict Processing

Under certain circumstances, you may request that processing of your data be temporarily suspended.

Right to Data Portability

You can request an export of your data in a machine-readable format.

Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights support@abd99.bet Email us at the address provided. We will respond within 30 business days.

8 Children's Privacy

Abd99's services are intended for individuals aged 18 and above. We do not knowingly collect information from minors. Age is verified at the time of registration, and any account found to belong to someone under 18 will be closed immediately.

If you believe a minor has created an account on abd99, please contact us immediately support@abd99.bet— and we will act promptly to address the issue and remove the relevant data.

Parents and guardians are advised to use parental control software to prevent minors from accessing gaming content. To learn more about responsible gaming, Responsible Gaming View the page.

9 Policy Updates

Abd99 reserves the right to update this privacy policy from time to time. The method of notifying users will vary depending on the nature of the changes. Minor updates will only be reflected on this page, while significant changes will be communicated via your registered email or through a pop-up notice on the platform.

Continued use of the site after any changes will be considered your acceptance of the updated policy. We recommend checking the "Last Updated" date at the top of this page regularly.

10 Contact

If you have any questions, concerns, or complaints regarding this privacy policy, please reach out to our dedicated privacy team. We take every request seriously and aim to resolve it promptly.

For urgent security issues, please contact our Help CenterContact us directly via live chat on abd99. Live chat is available 24 hours a day, 7 days a week.

Get Started on a Trusted Platform Today

Your data is completely secure with abd99. Register now for a safe, transparent, and responsible gaming experience.

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